Privacy Policy

We may collect contact details, academic and professional information, application documents, consultation preferences, payment details processed by approved providers, and communications you send to us.

We may also receive basic technical information needed to operate and secure the website, such as device, browser, and diagnostic data.

We use personal information to respond to enquiries, assess service needs, deliver admissions and test-preparation support, manage document intake, process requested transactions, and maintain service records.

We only send optional marketing or deadline updates where you have chosen to receive them. You can withdraw that choice at any time.

We may share information with service providers that support booking, communications, document handling, or payments. We may also share information with universities or programme partners when you instruct us to do so, or where disclosure is required by law.

Pedex does not sell personal information.

We retain information only for as long as it is reasonably needed for the purpose for which it was collected, our service records, or a legal obligation. We use appropriate organisational and technical safeguards, although no online system can guarantee absolute security.

Under Ghana's Data Protection Act, 2012 (Act 843), you may have the right to be informed, access your personal data, request correction or deletion, object to certain processing, withdraw consent, and complain about how your information is handled.

To exercise a privacy right, email us at [email protected]. We may need to verify your identity before completing a request.

Links to WhatsApp, Calendly, payment providers, universities, and other external services are governed by those organisations' own privacy notices. We may update this policy when our services or legal obligations change and will publish the revised effective date here.